Privacy Policy

Last updated: January 25, 2025

Introduction

CleanBahrain ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cleaning services and visit our website.

Information We Collect

Personal Information

When you book our services, we may collect:

  • Full name
  • Phone number
  • Email address
  • Service address
  • Payment information (processed securely)
  • Service preferences and special instructions

Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and browser information
  • Device type and operating system
  • Pages visited and time spent on site
  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our cleaning services
  • Process bookings and payments
  • Send appointment confirmations and reminders
  • Communicate with you about our services
  • Respond to your inquiries and support requests
  • Send promotional offers (with your consent)
  • Improve our website and customer experience
  • Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Our cleaning staff who need access to perform the services
  • Payment Processors: Secure payment gateways to process transactions
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, sale, or acquisition

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encrypted data transmission (SSL/TLS)
  • Secure data storage systems
  • Limited access to personal information
  • Regular security assessments

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Object to processing of your data
  • Request data portability

To exercise these rights, please contact us using the information below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and improve user experience. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies when visiting these sites.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

CleanBahrain

Phone: +973 3367 7597

WhatsApp: +973 3367 7597

Service Areas: Manama, Juffair, and surrounding areas